The Application Of The Herzberg's Motivation Theory On Employees' Performance In The Five Stars Hotels In Cairo and Giza (Motivator Factors)

Abd El-Hamid, Magda Soliman; Ibrahim, Hatem Radwan; Abu El-Maaty, Hanady Mohamed; Mohamed, Abd El-Rahman Abd El-Fatah

doi:10.21608/ejth.2017.274281

The Application Of The Herzberg's Motivation Theory On Employees' Performance In The Five Stars Hotels In Cairo and Giza (Motivator Factors)

Document Type : Original Article

Authors

¹ Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University

² Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University College of Business Administration, Umm Al-Qura University, Makkah Al-Mukarramah, Saudi Arabia

10.21608/ejth.2017.274281

Abstract

The present study was designed to determine the factors that affect employee motivation by applying Herzberg's motivation theory, show differences in evaluating factors that affect motivation, offering recommendations that aims to better understand of employees needs and for enhancing employees' motivation in five-star hotels, and to suggest a model of motivation for hotels staff. Data was collected by using employees questionnaire. A sum of 816 forms was distributed to five stars hotels (21 hotels). The results showed that the Egyptian employee's choices for motivator factors are different from Herzberg's work.

Keywords